Frequently Asked Questions
Everything you need to know about shopping at Feathered Friends.
What is the typical shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials ethically sourced?
Yes, we prioritize sustainability and ethical craftsmanship. All our fabrics are sourced from certified suppliers who adhere to fair labor practices.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer a size guide for your clothing?
Every product page includes a detailed size chart and fit recommendation to help you find the perfect match for your measurements.